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- RHDV2 OUTBREAK
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We request that animals always be placed on a leash or in pet carriers before entering the waiting room.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area and exam rooms. All cats must be presented in an appropriate cat carrier or on a leash. Exotic/pocket pets and birds must also be properly restrained in a carrier or, if possible in their normal housing.
No-Call / No-Show Fee
There is a no-call/no-show fee of $30 for exams and $75 for surgery/procedure appointments that are not canceled in advance, which must be paid.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, cash and personal checks.
PREPAID RABIES VACCINE VISITS ARE NON-REFUNDABLE